This Privacy Notice (“Notice”) applies to personal data Chicken Coup, LLC d/b/a Starbird Chicken (collectively, “Starbird,” “we,” “us,” or “our”) collects. This Notice also covers rights and choices related to your personal data.
Data We Collect
How We Use Data
How We Share Data
Your Choices
How We Protect and Retain Data
Third-Party Applications/Websites
Changes To This Privacy Notice
Contact Information
Additional Information For California Residents
We collect data about you in different ways. For example, we collect data:
The following are a few examples of our collection and use of data:
Examples of Personal data: We collect your name and contact information when you make an account. We may also collect your credit or debit card information to keep on file for easy checkout. We also collect data on the actions that you perform while logged in.
Primary Purpose: We use this information to provide account-related functionalities to users. Accounts can offer easy checkout, saved preferences, and purchase history.
Examples of Personal data: We collect the name and contact information of our business partners and their employees with whom we may interact.
Primary Purpose: We use this information to contact our business partners and communicate with them about business activities such as projects, services, and billing.
Examples of Personal data: We collect the name and contact information of our business partners and their employees with whom we may interact.
Primary Purpose: We use this information to contact our business partners and communicate with them about business activities such as projects, services, and billing.
Examples of Personal data: Our apps may collect your location from the GPS, Wi-Fi, and/or cellular technology in your device. This lets us determine your location and your distance from one of our restaurants.
Primary Purpose: We use this information to understand our users and provide tailored services. In some contexts, our use is also based upon your consent to share location data.
Examples of Personal data: If you receive email from us, we use tools to capture when you open our message, click on links or banners in it, or make purchases after receiving an email.
Primary Purpose: We use this information to understand how you engage with our messages.
Examples of Personal data: If you provide feedback or contact us for support, we collect your name and email, as well as other content that you send.
Primary Purpose: We use this information to receive and act upon feedback.
Examples of Personal data: If you apply for a job, we collect information needed to process your application. This may include your social security number. Providing this information is required for employment.
Primary Purpose: In some contexts, we are required by law to collect data about applicants. We also use this data to evaluate your application, consider you for other positions, and ensure efficient staffing and work force operations.
Examples of Personal data: When you sign up for our mailing lists, we collect your contact information.
Primary Purpose: We use this information to share about our products and services.
Examples of Personal data: We collect information your device broadcasts when you visit our website or one of our restaurants.
Primary Purpose: We use this information to identify unique visitors and understand how users engage with us on their mobile device.
Examples of Personal data: We collect your name, billing, shipping, and email addresses, phone number, and credit or debit card information when you place an order.
Primary Purpose: We use your information to perform our contract to provide products or services.
Examples of Personal data: We collect data that you provide as part of co-branded promotions with other companies.
Primary Purpose: We use this information to fulfill our promotions. Note that many co-branded promotions involve the collection of information by us, and the other company identified in the promotion. Where data is jointly collected, your information may be submitted, or sent, to both companies. This privacy notice applies to our use of your data. You should review the privacy notice of the other company identified to understand their use of your data.
Examples of Personal data: We collect data you share through surveys. If a third-party offers a survey, the third party’s privacy notice also applies to the collection, use, and disclosure of your data.
Primary Purpose: We collect this information to understand your opinions.
Examples of Personal data: When you enter a sweepstakes or contest, we collect data about you such as your contact information.
Primary Purpose: We use this information to operate the sweepstakes. We may also be required by law to collect such data.
Examples of Personal data: We collect your username and password, as well as your interactions, when you use our App.
Primary Purpose: We use your information to perform our contract to provide App related services and understand how you use our app. Where required by law, or by a mobile platform, we base the use of third-party tracking technologies upon consent.
Examples of Personal data: We use technology (e.g., a cookie, clear GIF, or pixel) to learn how you engage with our websites. This may include which links you click or what you type into our online forms. We may also track your IP address, the website that referred you to us, and data about your device.
Primary Purpose: We use this information to make our website operate. We also use it to understand how you interact with our websites, gather analytics, improve our websites, and learn your preferences. We may also use this data to help detect and prevent fraud. Where required by law, we base the use of technologies upon consent.
Examples of Personal data: We may let third parties place tracking technology on our websites (e.g., a cookie or a pixel). The third party might also collect data over time and across other websites. Among other things, they may use this data to serve ads tailored to your interests, which may include ads about our products or services. For details on information collected by Facebook Pixel, please refer to Facebook’s Data Policy and contact Facebook through Facebook’s CCPA Inquiry form.
Primary Purpose: Users should see our Cookie Preference Center <<insert hyperlink to cookie preference center>> for more information. You can also find more information about your options with regard to this technology in the Your Choices section below.
Sensitive Information Disclosure. We collect the following categories of sensitive personal data (as defined under applicable law): social security, driver’s license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin; religious or philosophical beliefs, or union membership; the contents of mail, email, and text messages. We collect this data to process transactions, comply with laws, manage our business, or provide services. Note that we do not use such data for any purposes that are not identified within the California Privacy Rights Act Section 1798.121. We do not “sell” or “share” sensitive personal data for cross-context behavioral advertising, although we may transfer it to third parties when you instruct us to do so. When that occurs, third parties will use it for the purposes indicated in their privacy notices.
We also use data to:
Identify you when you visit our sites or restaurants.
The sections above describe our main purposes in collecting your data, but often we have multiple purposes. For instance, if you make an online purchase, we may collect your information to perform our contract with you. We also maintain that data so we can easily address questions about your order. As a result, our collection and processing of your data is based in different contexts on your consent, our need to perform a contract, and/or our legal obligations.
To the extent we store and use deidentified personal data, we will not try to reidentify the information, except to test our deidentification methods.
In addition to the specific situations discussed elsewhere in this Notice we may share personal data in the following situations:
Some areas require us to disclose whether the following categories of personal data are collected, shared with third parties for a “business purpose,” or “sold,” or transferred for “valuable consideration.” The table below indicates the categories of personal data we collect and transfer in a variety of contexts. We do not “sell” your personal data for money.
This may include things like name, alias, postal address, unique personal identifier, online identifier, email address, or account name.
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
This may include things like social security number, driver’s license number, or state issued identification number.
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
This may include bank account number, credit card number, debit card number, and other financial information.
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
This may include medical information, mental or physical condition or treatment, or health insurance information.
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
This may include age, sex, race, ethnicity, physical, or mental handicap, etc.
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
This may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
This may include browsing history, search history, and information regarding an individual’s interaction with an internet website, app, or ad.
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
This could include precise or non-precise geolocation information.
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
This, includes, for example, information submitted by job applicants.
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
(as defined in the Family Educational Rights and Privacy Act)
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
Cal. Civ. Code § 1798.80(e)) – this may include signature, physical characteristics, or description, insurance policy number.
Disclosures for a Business Purpose:
Sharing for Targeted Advertising
Some jurisdictions give you a right to make the following choices:
Not all the rights above are absolute, and they do not apply in all circumstances. We may limit or deny a request because the law permits or requires us to. We will not discriminate against individuals who exercise a privacy right.
Submitting Requests
You may exercise the above rights through our data subject request form, here, or by contacting us via the contact information below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.”
We will require you to prove your identity when making most types of requests. We may verify your identity by phone or email. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to send us a signed declaration confirming your identity.
In some circumstances, you may designate an authorized agent to exercise rights on your behalf. If you are an authorized agent, you must attach a copy of a completed Authorized Agent Designation Form which shows that you may act on another’s behalf.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing as required by law. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
No method of internet transmission or electronic storage is fully secure. While we use reasonable efforts to protect personal data, we cannot guarantee its security. If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits.
Our website permits you to create an account. You are responsible for selecting a unique and complex password and keeping it confidential. You are responsible for any access to or use of your account by someone who has obtained your password, whether or not you approved of such access or use. Notify us of unauthorized use of your password or account immediately.
We keep your personal data for only as long as necessary to fulfil the purposes in this Notice unless a longer retention period is required or permitted by law. This includes the purposes of satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data. We also weigh the potential risk of harm from unauthorized use or disclosure of the data, the purposes for which we obtained the data and whether we can meet those purposes through other means, as well as applicable legal requirements.
We may provide links to websites and other third-party content or services that we do not own or operate, including Trax Inc. and others. We have no control over the privacy practices of websites or services we do not own. For details about such third parties’ privacy practices, see their privacy notices.
We may change our Notice and privacy practices. New notices will be published on our website. If changes are material, the Notice that was in place when you submitted personal data to us will generally govern that data unless you consent to the new Notice. Our Notice shows “effective” and “last updated” dates below. The effective date is the date the current version took effect. The last updated date is the date the current version was last substantively changed.
Our websites and online services are not meant for children under 13 years old, and we do not knowingly collect personal data from children under age 16 without parental consent. Children under 13 should not give us their personal data.
If you have questions, comments, or complaints on our privacy practices, or if you need to access this Notice in a different form due to a disability, please contact us. We will try to address your requests and provide you with additional privacy-related information.
Starbird Chicken
75 Oak Grove Street
San Francisco, CA 94107
1-866-727-4779
California law requires us to disclose the following information on our privacy practices. If you are a California resident, the following disclosures apply to you in addition to the rest of the Notice.